ability to inspire a team to deliver outstanding service.
Key Responsibilities:
departments.
standards Ensure excellent service to customers Ensure quality products to customers Ensure cost effective procedures Be able to work long hours and shifts Handle customer complaints Issue warning to staff members Assist
Kenya, Tanzania, and Uganda. They provide tailored services and personalized consultations for both individual
quotations for all requested services
Make reservations for all requested services
Acknowledge and
address any account queries
Arrange tour guide services as needed
Negotiate the best rates with preferred
negotiation skills with suppliers
Understanding of customer needs and products
Excellent knowledge of
management, customer relations, Restaurant administration, food-liquor costing, stock reporting, service quality
candidate who can assist mainly in the F&B department as well as managing the administration of bookings
and monitor performance. Customer Service: Ensure a high level of customer satisfaction by addressing
and monitor performance. Customer Service: Ensure a high level of customer satisfaction by addressing
attitude Consistently demonstrate a can-do and customer service attitude Ability to build effective cross-group
attitude Consistently demonstrate a can-do and customer service attitude Ability to build effective cross-group
such as food preparation, safety protocols, customer service, and product knowledge. Demonstrate proper enhance their performance and ensure consistency in service delivery. Collaborate with store managers and supervisors