hospitality position In accordance with the POPI Act 4 of 2013 : All candidate personal information is treated oversee day-to-day lodge team service operations. Uphold and elevate the service standards provided by the Coordinate departmental teams to optimize guest service delivery. Conduct targeted training sessions to
hospitality position In accordance with the POPI Act 4 of 2013 : All candidate personal information is treated oversee day-to-day lodge team service operations. Uphold and elevate the service standards provided by the Coordinate departmental teams to optimize guest service delivery. Conduct targeted training sessions to
will have excellent communication and customer service skills. This role involves managing the front desk
inquiries, directing them to the appropriate departments. Relay messages and information to guests and
Coordinate with other hotel departments to ensure smooth communication and guest services. Work closely with housekeeping
Coordinate with other hotel departments to ensure smooth communication and guest services.
Work closely with
objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and and are given responsive, friendly and courteous service at all times. Ensure that all food and products standards. Achieve company objectives in sales, service, quality, appearance of facility and sanitation decisions. Fill in where needed to ensure guest service standards and efficient operations. Continually programs. Ensure that all products are received in correct unit count and condition and deliveries are performed
objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and and are given responsive, friendly and courteous service at all times. Ensure that all food and products standards. Achieve company objectives in sales, service, quality, appearance of facility and sanitation decisions. Fill in where needed to ensure guest service standards and efficient operations. Continually programs. Ensure that all products are received in correct unit count and condition and deliveries are performed
and oversee the daily operations of the bakery department, including production, packaging, and display
cleanliness and sanitation standards in the bakery department, including equipment, workstations, and storage
safety practices, hygiene standards, and customer service protocols
Handle customer inquiries, complaints
bakery products, providing prompt and courteous service.
Implement marketing initiatives and promotional
customer engagement.
Collaborate with other departments, such as purchasing, marketing, and store management
product, supplies, tills, and equipment are at the correct levels to meet the various volumes of business in the restaurant.
1. Provide friendly, quick service at all times to all Dining personnel, ensuring that all checks are
are
posted correctly by the waiters in Micros System.
2. Ensure personnel are not kept waiting
waiting unreasonably for service.
3. Complete knowledge of the beverage products present in the MSC
method.
11. Always use assigned measures and correct glasses if and when preparing beverages.
12
beverages is an added advantage Experience in the service industry especially in dealing with guests and and support to the support managers and all departments Overall responsibility for the effective Management Create Annual and monthly training plan for all departments Create and maintain skills development plan Overall Executive Chef Work directly with all head of departments Hosting all Guests, Agents, Media and VIP groups
Hospitality and Service Training Experience Hospitality degree beneficial Experience in the service industry lodge and brand are taken to the next level of service standards Assist the Hospitality Manager with the management of the Lodge and all the back-of-house departments Work alongside the Management team in conducting hosting Overall responsibility for implementing service and hospitality training plan Oversee and develop managers and Management team to ensure Lodge and Service standards are always maintained Responsible for