standard of service, managing staff, and optimizing the restaurant's performance to enhance customer satisfaction evaluations and provide feedback. Customer Service: Ensure excellent customer service is consistently delivered delivered. Address and resolve customer complaints and concerns promptly. Monitor and respond to online reviews a clean, safe, and welcoming environment for customers and staff. Ensure compliance with health, safety and execute marketing strategies to attract new customers. Manage social media accounts and promotional
standard of service, managing staff, and optimizing the restaurant's performance to enhance customer satisfaction evaluations and provide feedback. Customer Service: Ensure excellent customer service is consistently delivered delivered. Address and resolve customer complaints and concerns promptly. Monitor and respond to online reviews a clean, safe, and welcoming environment for customers and staff. Ensure compliance with health, safety and execute marketing strategies to attract new customers. Manage social media accounts and promotional
Barista is responsible for delivering excellent service by preparing and serving a variety of beverages drinks. This role requires a high level of customer service, expertise in drink preparation, and the ability drink recipes and suggest beverage pairings. Customer Service : Greet and engage with guests in a friendly sanitation standards. Follow responsible alcohol service guidelines and check guest identification when efficient service. Assist with training new staff on drink preparation and customer service standards
candidate will have excellent communication and customer service skills. This role involves managing the front
departments to ensure smooth communication and guest services. Work closely with housekeeping to manage room
departments to ensure smooth communication and guest services.
Work closely with housekeeping to manage
the deli division, including food preparation, service, and cleanliness.
• Develop and implement
affordable, appealing lunch options to attract weekday customers.
• Ensure high standards of food quality
the daily operations of the food services team, including Food Services Staff, Barista, and Cleaner.
•
motivate team members to deliver exceptional customer service and maintain high operational standards.
• Handle customer inquiries, complaints, and feedback professionally
orders, · Process customer complaints patiently · Plan alternative recipes for customers with special dietary staff · Oversee and supervise the welcoming of customers · Grade 12 · Hospitality Management qualification including menu planning, kitchen management, and service standards. · Strong leadership and team management motivate and develop staff members. · Exceptional customer service and interpersonal skills. · Proficient in
experience in a supervisory role within a food services environment.
Comply with any requests from the deli division, including food preparation, service, and cleanliness.
Develop and implement menus affordable, appealing lunch options to attract weekday customers.
Ensure high standards of food quality, the daily operations of the food services team, including Food Services Staff, Barista, and Cleaner.
Train motivate team members to deliver exceptional customer service and
maintain high operational standards
attractive, affordable meal options to draw in customers. The Deli Manager & Head Chef will also lead
train, and motivate the food services team to deliver exceptional service and maintain high standards
the deli division, including food preparation, service, and cleanliness.
- Develop and implement
affordable, appealing lunch options to attract weekday customers.
- Ensure high standards of food quality
the daily operations of the food services team, including Food Services Staff, Barista, and Cleaner.
effectively. Customer service-oriented mindset. High professional standard of customer service. Up to R16
effectively. Customer service-oriented mindset. High professional standard of customer service. Up to R16