industry best practices.
Key Duties/Responsibilities:
to the specific needs of each individual guest. Key Responsibilities: Drive the broader goals of the Strategic Management Plans. Management of relations with reserve/region representatives. Ensure the highest
specific needs of each individual guest.
Key Responsibilities:
implementing best practices, and delivering exceptional customer experiences across our restaurant outlets in Kenya Hospitality Management, Business Administration, or related field (Master's degree preferred). Proven experience restaurant industry in Kenya. Proficiency in MS Office applications and restaurant management software efficiency and consistency. Monitor key performance indicators (KPIs) related to sales, service, quality, and restaurant managers and staff to deliver outstanding customer service and uphold brand standards. Foster a culture
implementing best practices, and delivering exceptional customer experiences across our restaurant outlets in Kenya Hospitality Management, Business Administration, or related field (Master's degree preferred). Proven experience restaurant industry in Kenya. Proficiency in MS Office applications and restaurant management software efficiency and consistency. Monitor key performance indicators (KPIs) related to sales, service, quality, and restaurant managers and staff to deliver outstanding customer service and uphold brand standards. Foster a culture
accurate, correct & maintained.
Key Interfaces: (internal, external)Internal:
External: Suppliers, Customers
Dimensions: (staff, financial)
No confirm and update menu and service costs for customer.
achieving operational excellence and financial success. Key Responsibilities: Oversee all hotel operations, including satisfaction by maintaining high standards of customer service Recruit, train, and supervise hotel staff Bachelor's degree in Hospitality Management or related field will be preferred Minimum of 5 years of experience Proficiency in hotel management software (Protel) and MS Office application If you are a dynamic leader with a
achieving operational excellence and financial success. Key Responsibilities: Oversee all hotel operations, including satisfaction by maintaining high standards of customer service Recruit, train, and supervise hotel staff Bachelor's degree in Hospitality Management or related field will be preferred Minimum of 5 years of experience Proficiency in hotel management software (Protel) and MS Office application If you are a dynamic leader with a
daily operations of the restaurant. Salary: Market Related Supervisory Responsibilities: Trains restaurant food handling, and hygiene standards. Ensures customer satisfaction with all aspects of the restaurant restaurant and dining experience. Handles customer complaints, resolving issues in a diplomatic and courteous reports and other documentation requested by the regional manager. Performs other duties as assigned. Manage compliance with health and safety regulations. Handle customer inquiries, complaints, and feedback in a prompt
execution of all duties.