Technical Support Representative (TSR) is primarily accountable for resolving customer issues in a manner that
limited to) reservation requests, Hotels Honors account/promotional information, service/stay related concerns
Key Accountabilities/ Principal Responsibilities
Primary
specified time frame
Forward to Head Office Accounts Department
Familiarize with the approved
limited to) reservation requests, Hotels Honors account/promotional information, service/stay related concerns
processing orders,
and managing customer accounts.
- Coordinate with other departments to ensure
billing enquiries, changes or updates to customer accounts and product-related questions. In addition to billing enquiries, changes or updates to customer accounts and product-related questions. In addition to
billing enquiries, changes or updates to customer accounts and product-related questions. In addition to billing enquiries, changes or updates to customer accounts and product-related questions. In addition to
dealing with everything from billing inquiries to account updates and product-related questions. But that's dealing with everything from billing inquiries to account updates and product-related questions. But that's
dealing with everything from billing inquiries to account updates and product-related questions. But that's dealing with everything from billing inquiries to account updates and product-related questions. But that's