Old Mutual Call Centre Jobs in Gauteng
- South Africa (7)
- Gauteng (2)
- Johannesburg (2)
- Sandton (1)
Customer service / support
- Dorma South Africa T/a Dormakaba (2)
- Job Crystal (2)
- Lancet Laboratories Ltd (2)
- The Individual Touch (2)
- Amasiko Group (1)
- Business Capital Group (1)
- Car Time Midrand (1)
- Levelup Ltd (1)
- Permanent
Call Centre Manager Sandton
Business Capital Group
Sandton
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
share this job on whatsappJunior Contact Centre Advisor
Job CrystalGauteng
Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre Advisor NOT LIMITED TO: Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous)
Contact Centre Advisor Sandton
The Individual TouchSouth Africa
assigned to you. Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
Junior Contact Centre Advisor Gauteng
Job CrystalGauteng
Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre Advisor NOT LIMITED TO: Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous)
Contact Centre Advisor Market Related
The Individual TouchSouth Africa
assigned to you. Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
Team Leader Contact Centre Midrand
Amasiko GroupSouth Africa
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and performance. Operations: Monitor inbound and outbound calls and email responses Provide actionable data to internal procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions People Management: Manage and lead the Contact Centre team Identify areas of development Coach and manage qualification Experience: 3-5 years experience in Call Centre or Customer Relationship Management
Las Contact Centre Agent: Collections Market Related
Lancet Laboratories LtdSouth Africa
qualified candidate into the position of LAS Contact Centre Agent: Collections . This position is based at Summary: This post holder is responsible for handling calls from new and existing customers regarding a variety communication to clients, delivering high level of call centre service and telephone etiquette • Record all resolution on queries • Monitor own after call work time to ensure call answering service levels are always
Agent Collections Richmond
Lancet Laboratories LtdSouth Africa
qualified candidate into the position of LAS Contact Centre Agent: Collections . This position is based at Summary: This post holder is responsible for handling calls from new and existing customers regarding a variety communication to clients, delivering high level of call centre service and telephone etiquette • Record all resolution on queries • Monitor own after call work time to ensure call answering service levels are always
Sales Coordinator Contracts 13,000.00
Dorma South Africa T/a DormakabaSouth Africa
13,000.00 on mails and by calling. Creating SLA quotes upon request for new proposals. Calling clients as curtesy Sending reports for Sasol on meetings and heat calls after attending online meetings. Following up on portals, service and contracts, all regions. Cold calling new clients and leads send by services. Printing Updating monthly call out list. Schedulin g Technician teams for monthly SLA services, call outs & repairs cards. Booking out stock. Invoicing repairs & call outs. Capturing job cards. Overtime & leave
Sales Coordinator Kya Sands
Dorma South Africa T/a DormakabaSouth Africa
13,000.00 on mails and by calling. Creating SLA quotes upon request for new proposals. Calling clients as curtesy Sending reports for Sasol on meetings and heat calls after attending online meetings. Following up on portals, service and contracts, all regions. Cold calling new clients and leads send by services. Printing Updating monthly call out list. Schedulin g Technician teams for monthly SLA services, call outs & repairs cards. Booking out stock. Invoicing repairs & call outs. Capturing job cards. Overtime & leave
Share on Facebook
Share on Twitter
Share on Linkedin