JOB DESCRIPTION Role primarily involves managing inbound calls from end customers - responsibilities experience JOB DESCRIPTION Role primarily involves managing inbound calls from end customers - responsibilities
JOB DESCRIPTION Role primarily involves managing inbound calls from end customers - responsibilities experience JOB DESCRIPTION Role primarily involves managing inbound calls from end customers - responsibilities
Responsibilities & Requirements
Manage bookings and amendments.
Provide airline quotes
and training to improve agent performance, and managing escalated customer inquiries. The ideal candidate nsibilities:
Requirements:<
exceptionally well-groomed and spoken Supervisor with management experience to take care of customer service and CRM system Min 2 years supervisory experience managing staff Ability to multi-task in a pressurised environment Afrikaans - compulsory DUTIES: Working under pressure managing a team consisting of car rental agents and administrators
exceptionally well-groomed and spoken Supervisor with management experience to take care of customer service and CRM system Min 2 years supervisory experience managing staff Ability to multi-task in a pressurised environment Afrikaans - compulsory DUTIES: Working under pressure managing a team consisting of car rental agents and administrators
system
Duties and responsibilities
Manage a portfolio of existing clients and accounts
plan details on the system
the specifics of the project requirements