expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered forms
dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
languages
to workplace concerns and violations via inbound calls that enable our client's customers around the world record Minimum 2 years work experience in a Call Centre Customer Care, claims or insurance sales Additional
complaints and action taken • Adhere to contact centre schedules and protocols • Provide first time client • You must have a minimum of 2 years in the call centre and administration industry • You must have experience
complaints and action taken • Adhere to contact centre schedules and protocols • Provide first time client • You must have a minimum of 2 years in the call centre and administration industry • You must have experience
valid drivers license are essential.
passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What will you do? Santam Operations, Commercial Contact Centre has a permanent opportunity available for a Team The Team Manager will manage a team of contact centre consultants. Ensuring that the team reaches target(s) service productivity and performance in the contact centre through the achievement of agreed quality assessment