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Customer Relationship Analyst Jobs in South Africa

Jobs 1-10 of 336

External Customer Relationship Representative - Manufacturing - Cape Town

Cape Town City Centre  Monthly

experience having worked in a customer services role calling on existing customers is essential.

  • Previous assessing customers needs to achieve satisfaction.
  • Building sustainable relationships and trust trust with customer accounts through open and interactive communication.
  • Meeting personal/customer targets and call handling quotas.
  • Handling customer complaints, providing appropriate solutions and resolution.
  • Keeping records of customer interactions, processing customer accounts and filing documents


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  • Customer Experience Analyst Woodstock

     Believe Resourcing Pty LtdWoodstock  Salary: R27 000 CTC per month

    Job Title : Customer Experience Analyst/Quality Assurance (German Speaking) Location : Woodstock Type innovative company, dedicated to delivering exceptional customer experiences. They are committed to fostering a improvement, and customer-centricity. About the Role: The Customer Experience Analyst ensures top-notch top-notch customer interactions by monitoring and auditing calls, emails, and chats, conducting root cause analysis to ensure quality standards; Create and update customer experience reports; Analyze data to identify areas


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    Client Relationship Manager Woodmead

     The Talent ExpertsJohannesburg  R20 000 - R35 000 CTC per month

    love dealing with clients and providing amazing customer service. You have excellent communication skills accounts. Overall, you will regularly track the customer's usage of your software and that it's being utilized looking for someone that's been in a client relationship role where they've assisted clients with things someone that is brilliant with communication and customer service, is a natural dealing with clients and


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    Customer Advisor

     Capita South AfricaCape Town City Centre

    a key focus on doing the right thing for each customer - deliver solutions that meet their individual individual needs. Identifying vulnerable customers and adapting approach, providing additional support when required required. Handling escalated customer queries with empathy and integrity, logging accurately Dealing with with the scope and level of this role. Handling customer queries and delivering high quality service throughout is essential. Active Listening: Understanding customer queries and questions Handle complex issues. Strong


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    Customer Advisor

     Capita South AfricaCape Town City Centre

    Job Description: To achieve customer and client KPI targets in relation to allcontacts receivedvia multiple legislationTo deliver an excellent customer experience by providing a customer-focused, right first-time service service, managing any customer complaints to a satisfactory conclusionTo respond to all contacts from both both internal & external customers made via all the available channelTo accurately capture data and bymentoring and supporting team members to improve customer satisfaction andefficiency metrics within the


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    Customer Advisor

     Capita South AfricaCape Town City Centre

    Job Description: As a Customer Service Advisor at Virgin Media O2 (VMO2) you will be a key player in the company's customer relations. You will serve as the first point of contact for customers, answering involves taking inbound calls from existing VMO2 customers, handling a variety of call types. These include include billing enquiries, changes or updates to customer accounts and product-related questions. In addition conversations with customers to generate sales. This role is perfect for individuals who are customer-focused,


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    Customer Advisor

     Capita South AfricaCape Town City Centre

    interactions with our customers by resolving product or service problems by clarifying the customer's complaint; general customer support, and offering new products and services where relevant to our customers. Learnership Providing excellent customer service with a key focus on doing the right thing for each customer - deliver solutions their individual needs. Identifying vulnerable customers and adapting approach, providing additional support support when required. Handling escalated customer queries with empathy and integrity, logging accurately


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    Customer Advisor

     Capita South AfricaCape Town City Centre

    Job Description: Role: Customer Service Advisor Role Objective As a member of a highly skilled and motivated communicate with customers to identify specific needs, whilst delivering a market leading customer service/experience committed to treating our customers fairly and ensuring continuous delivery of customer service excellence. interactions with our customers by resolving product or service problems by clarifying the customer's complaint; general customer support, and offering new products and services where relevant to our customers. Professional


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    Customer Advisor

     Capita South AfricaCape Town City Centre

    Job Description: Role: Customer Advisor Role Objective As a member of a highly skilled and motivated communicate with customers to identify specific needs, whilst delivering a market leading customer service/experience committed to treating our customers fairly and ensuring continuous delivery of customer service excellence. interactions with our customers by resolving product or service problems by clarifying the customer's complaint; general customer support, and offering new products and services where relevant to our customers. Professional


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    Customer Care Specialist

    Durban  Market related

    client is looking for a dedicated and enthusiastic Customer Care Specialist to join their dynamic team. This involves providing exceptional customer service and support, ensuring customer satisfaction and loyalty in ties:

    • Respond promptly to customer inquiries via phone, email, and chat.
    • Provide
    • Provide detailed product information and support to customers.
    • Process orders, returns, and exchanges exchanges efficiently and accurately.
    • Resolve customer complaints and issues with a focus on achieving


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    Average Annual Salary

    for Customer Relationship Analyst jobs in South Africa
    R 319,977