Richards Bay is on the look out for a Service Advisor to join their team.
have a minimum of 2 years' experience as a Service Advisor within the Motor Industry
coming through for their vehicle's repairs and servicing. Listen to customers' account of issues and symptoms customers for services rendered Handle and resolve customer complaints regarding services Maintain customer and enter data into computer databases Schedule service and repair appointments by also managing the online inspections on vehicles being booked in. Promote Services- by promoting sales for the workshop. Handling complaints. Providing customers with great customer service and helping them with their vehicles issues and
experience working in a Dealership environment as a Service Advisor
experience working in a Dealership environment as a Service Advisor
experience working in a Dealership environment as a Service Advisor
We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate in additional
the following:
Provide quality customer service within CRM:
Handle all face-to-face enquiries to emails, web queries, posted queries/courier services, faxes within allocated time frame.
Update relevant GPAA systems.
Provide Client liaison services within the office:
Respond to escalated issues/make recommendations with regards to ongoing service improvements and
maintain a high level of institutions.
Knowledge of GEPF products and services will be an advantage
Computer literacy
experienced Financial Services Representative. Bachelors in Finance 3 - 5 years' Customer Service Experience Contactable
Duties and responsibilities: