Requirements:
effectively ● Ensure ALL calls are answered according to Contact Centre standards Job Requirements Contact Centre
Requirements:
successful and large Homeloan and Insurance company requires the services of a Claims Fulfilment Consultant Authorize claims within the set mandate and resolve all claims within the agreed productivity targets and effectively communicate technical skills and resolve all technical issues using available tools and systems regulatory boards. Ensure a clear understanding of all payments, the correct application of rates to be And Carry Out Decisions Effectively. Ensure that all Customers are treated fairly, you must have a clear
successful and large Homeloan and Insurance company requires the services of a Claims Fulfilment Consultant Authorize claims within the set mandate and resolve all claims within the agreed productivity targets and effectively communicate technical skills and resolve all technical issues using available tools and systems regulatory boards. Ensure a clear understanding of all payments, the correct application of rates to be And Carry Out Decisions Effectively. Ensure that all Customers are treated fairly, you must have a clear
company processes, procedures and contractual requirements are followed whilst maintaining high levels levels of customer service. Endeavour to provide all customers with the best level of customer service and maintain professional working relationships with all internal an external stakeholders and customer equivalents; company processes, procedures and contractual requirements are followed whilst maintaining high levels there is continual service review and improvement of all processes and procedures; Maximise productivity and
skills. Attend to voids and refunds Ensure that all customer service standards are met Maintain a positive and resolve customer issues and complaints Ensure all safety and security protocols are followed Monitor Cashiers Scheduling of Staff as per business requirements Control and/or Discipline over/ under rings
comprehensive technical support to customers regarding all company products through various channels, including faulty goods before processing repairs and complete required paperwork. Exercise discretion when dealing with and professional service to customers. Complete all tasks at the trade counter to the satisfaction of
comprehensive technical support to customers regarding all company products through various channels, including faulty goods before processing repairs and complete required paperwork. Exercise discretion when dealing with and professional service to customers. Complete all tasks at the trade counter to the satisfaction of
comprehensive technical support to customers regarding all company products through various channels, including faulty goods before processing repairs and complete required paperwork. Exercise discretion when dealing with and professional service to customers. Complete all tasks at the trade counter to the satisfaction of