inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience JOB DESCRIPTION Role primarily inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience JOB DESCRIPTION Role primarily inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
Our client is looking for experienced Call Centre Staff Customer Service Representatives to assist clients 8000 pm Job Requirements · Matric · 1-3 Years’ experience as a Call Centre Customer Service Representative Computer Literate Job Duties · Call Centre Duties – Receive incoming calls to assist with clients / customer policies and procedure of the company · Monitoring calls to report technical assistant to clients · Office Office Administration – Record keeping of all calls and job cards · Managing own customer service support
to workplace concerns and violations via inbound calls that enable our client's customers around the world to speak fluent English with a neutral accent. Matric (Maths and Maths literacy is compulsory) Computer 35 wpm, without errors. Clear criminal record Minimum 2 years work experience in a Call Centre Customer
African languages
Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated Your Role: Customer Interaction: Handle incoming calls and inquiries with professionalism and empathy. product/service information. Data Entry: Accurately log call details and customer information. Team Collaboration: approach to customer service. Previous Experience: Call centre experience is essential. Ready to take the next
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts REQUIREMENTS Minimum education (essential): • Matric Minimum education (desirable): • Customer Satisfaction and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional inbound calls and assist as far as possible. • Maintain a high first contact resolution rate, without compromising
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts REQUIREMENTS Minimum education (essential): • Matric Minimum education (desirable): • Customer Satisfaction and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional inbound calls and assist as far as possible. • Maintain a high first contact resolution rate, without compromising
through tracking and feedback.
Requirements:
part of our organization, specializing in outbound call center operations. Our primary responsibility is arrangements. Updating banking details on the system. Calling clients before their next hampers are dispatched sales system with arrangements made. Other ad hoc calls and duties related to Client Accounts Have a 3-year Degree or Diploma. Previous experience in a call centre, collections, or customer service role is preferred be commission based only and is linked to every call you make. The expected salary is between R17 500