Italian Speaking Customer Service Agents Jobs in South Africa - Page 4
Customer Support Supervisor Centurion
Smartops Ltd
South Africa
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets targets, and objectives. Develop customer satisfaction goals and coordinate with the team to meet them processing, and confirmation of customer payment request. Onboarding new Customers on various internal systems
share this job on whatsappCustomer Success Manager
FreerecruitCentral Johannesburg
optimize the customer success operations, driving efficiency and excellence in service delivery. Collaborate cross-functional teams to align operations with customer success initiatives and business objectives. Compliance alignment with cross-functional teams to drive customer success initiatives and achieve business objectives objectives. Process Improvement: Handling Customer Success platforms, identifying opportunities to streamline Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor’s
Customer Relations Manager
Boksburg
R15K to R25K Responsibilities
- Collecting and analysing customer data
- Tracking sales representatives a
- Developing new ways to meet customers needs.
- Handling customer complaints
- Overseeing the interactions between customers and key team members, such as Customer Service Representatives
- Delegating campaigns
- Developing marketing campaigns to attract new customers.
- Help coordinate sales exhibitions.customer service and operations teams to improve the customer experience.
Customer Relations Manager Boksburg
Quality Connect StaffingBoksburg
R15K to R25K CTC, No Benefits relations Manager Internally. Collecting and analysing customer data Tracking sales representatives activities meet customers needs. Handling customer complaints Overseeing the interactions between customers and key key team members, such as Customer Service Representatives Delegating sales enquiries and ensuring enquiries new customers. Help coordinate sales exhibitions. Collaborating with sales, marketing, customer service teams to improve the customer experience. Minimum matric 5 years experience in a Customer Relations role.
Head Customer Experience
South Africa
will be responsible for shaping and executing the customer experience strategy, ensuring seamless interactions
fostering a service culture, driving service excellence, and acting as the voice of the customer in all decision-making
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- Define and communicate the service framework to ensure alignment and understanding business units.
- Develop comprehensive customer journeys and micro-journeys catalogue, along with CX frameworks and SOPs.
- Drive Voice of Customer (VOC), NPS, CSAT, CRM, and complaints management
Customer Care Coordinator NEW
Sandton
Objective:
Our client is looking a Customer Care Coordinator for the Car brand who will work work closely with the Aftersales and Customer Care team to ensure the daily effectiveness of the overall candidate will assist the Customer Relations Manager in all areas of customer care elements and activities call centre activities - dealing with incoming customer complaints and queries.
Customer Success Manager Remote NEW
CrayonSouth Africa
R20,000-R30,000 per month neg. based on experience They provide lead generation and sales enablement services, and use a combination of data and highly contextual manage customer relationships that promote retention and loyalty, ultimately improving customer lifetime suits a personality type that genuinely loves customer service and has strong experience and ideas on how clients if you think they can benefit from enhanced services offered by SHS Troubleshooting of campaigns that relevant field Minimum 1 year of experience in customer service/account management Microsoft Office experience
Call Centre Agent
Kempton Park
ES:
- Receive calls from customers / passengers;
- Deal with problems such cancellations etc.;
- Explain processes to customers and assisting them where necessary;
- Work confidential information;
- Communicate with customers both verbally and in writing.
Call Centre Agent
Sandton
Market related company, having more than 26 years of offering our services within South Africa.
With further expansion
expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring
Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and problem
Represent the customer to the rest of the business - Customer Advocate
Demonstrate communication both oral and written
Applying customer service/care principles to all calls
Working
Call Centre Agent Johannesburg
Ambledown Financial ServicesSouth Africa
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants handle related queries Share information with customers to build their understanding of products Create time Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 2 years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral
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