Minimum Requirements to qualify:
Job Purpose
Responsible for supervising the efficient, day-to-day operations of a team of NOC Engineers and NOC Administrators, ensuring optimal Customer service satisfaction by maintaining stable service and ensuring efficient communication workflow.
Compete
If you are a graduate and looking for work experience, then a call centre may just be the answer for you. In fact you will acquire a broad range of transferable skills, which will put you in good stead for your future in the business world. Our client is currently offering a learnership programme fo
To ensure correct allocation of calls, follow-up on call closure as well as first time fix, and to close the loop by providing feedback on customer call resolution satisfaction and ensure that customer Service Level Agreement's are met. Manage Support Technicians (STs) to drive customer service exce
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and deadlines. The role involves motivating team members, assessing performance, participating in hiring and training, and keeping management updated on team performance. Operations: Monitor inbound and
CLIENT SERVICES / SITE MANAGER required for a leading Security Group to oversee security operations and clients, ensuring adherence to protocols and regulations, whilst maintaining client satisfaction Overseeing security operations and clients, ensuring adherence to protocols and regulations, and ma
CLIENT SERVICES / SITE MANAGER required for a leading Security Group to oversee security operations and clients, ensuring adherence to protocols and regulations, whilst maintaining client satisfaction Overseeing security operations and clients, ensuring adherence to protocols and regulations, and ma
Our Automotive Client in Germiston is Urgently looking for an Automotive Service Advisor. • Greet customers and offer excellent customer service • Handle and resolve customer complaints • Maintain customer records and enter data into computer • Calling customers to advise them about service
We provide a variety of customer care, sales, claims, administration and office-based services to international clients across numerous different industries. Our company is owner-managed which ensures that we source only the highest quality staff able to speak English fluently with a neutral accent.
As a car rental agent you will play a crucial role in the customer service and sales operations of our car rental company. Duties and responsibilities typically include: Customer Service: Greeting Customers: Welcome customers warmly and assist them with their rental needs. Answering Inquiries: Respo