logistics experience, and can handle and resolve customer complaints professionally, then this position company as a Customer Service Agent. Your primary responsibility will be to ensure that all customer queries efficient manner and that a high level of client service is maintained. REQUIREMENTS South African citizen Knowledge of Parcel Perfect. 2 - 3 years' previous customer service experience in a similar role in the logis external clients. Excellent proficiency in English (speak, write, read) KEY PERFORMANCE INDICATORS Manage
Natal. A Customer Support Position has become available within the Support Centre, to ensure customer service successful candidate will be responsible for ensuring customer queries are resolved timeously and to a high degree verbal communication skills. Provide sound customer service within a technical product environment. Excellent Required Skills: Administration: 1 -2 years Customer service– 1 year or more
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Experience in handling ocean exports, customer service and front-office admin essential.
customer service, as well as assisting with the reception duties
A strong German speaking Tour Operator/Consultant
Requirements:
Minimum 3-4 years experience
/>be fluent in German
Customer Services experience.
Possess strong analytical
MUST be Afrikaans speaking What you'll be doing if you get the job: As a member of our team, the primary keep your finger on the pulse of our internal service level agreement to make sure that we achieve the terminology is preferable • Previous call centre or customer service experience is preferable Your skills and character
Technical Advisor / Rep to join their team. Provide comprehensive technical support to customers regarding all queries and effective troubleshooting to meet customer needs. Meet monthly targets and submit reports Exercise discretion when dealing with customers who misuse the service and recommend appropriate training needed, ensuring prompt and professional service to customers. Complete all tasks at the trade counter counter to the satisfaction of the customer. Notify management promptly of any necessary discounting, negative
Technical Advisor / Rep to join their team. Provide comprehensive technical support to customers regarding all queries and effective troubleshooting to meet customer needs. Meet monthly targets and submit reports Exercise discretion when dealing with customers who misuse the service and recommend appropriate training needed, ensuring prompt and professional service to customers. Complete all tasks at the trade counter counter to the satisfaction of the customer. Notify management promptly of any necessary discounting, negative
Technical Advisor / Rep to join their team. Provide comprehensive technical support to customers regarding all queries and effective troubleshooting to meet customer needs. Meet monthly targets and submit reports Exercise discretion when dealing with customers who misuse the service and recommend appropriate training needed, ensuring prompt and professional service to customers. Complete all tasks at the trade counter counter to the satisfaction of the customer. Notify management promptly of any necessary discounting, negative
Technical Advisor / Rep to join their team. Provide comprehensive technical support to customers regarding all queries and effective troubleshooting to meet customer needs. Meet monthly targets and submit reports Exercise discretion when dealing with customers who misuse the service and recommend appropriate training needed, ensuring prompt and professional service to customers. Complete all tasks at the trade counter counter to the satisfaction of the customer. Notify management promptly of any necessary discounting, negative