To provide professional and efficient technical support to Customers for product complaints whilst considering business and brand reputational risk, food safety, financial risk. Role Purpose To provide professional and efficient technical support to Customers for product complaints whilst considerin
The role of a financial advisor is one that demands utmost professionalism, integrity and a customer-centric approach. An accredited financial advisor commands the respect and trust of those customers who are entrusting their and their families financial futures to them. At a glance it is about cham
Job Description:
As the Customer Service Manager at Carrol Boyes, you will play a vital role in upholding our brand's reputation for excellence by driving our customer experience strategy and deliver unparalleled customer service in an omni-channel environment.
Reference: CPT003702-Jol-1 Are you highly organised, love liaising confidently with clients with a professional demeanour and have your own transport to work in Sandton? This role is the "face" of the company Conference Specialist will be required to exercise the utmost professionalism and attention
To ensure correct allocation of calls, follow-up on call closure as well as first time fix, and to close the loop by providing feedback on customer call resolution satisfaction and ensure that customer Service Level Agreement's are met. Manage Support Technicians (STs) to drive customer service exce
Responsible for the efficient supervision and directions of all the activities and related activities for the business, with the primary management function ensuring customer satisfaction according to the policies, procedures, philosophy, objectives mission & vision of the Client and CSG Cleanin
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and deadlines. The role involves motivating team members, assessing performance, participating in hiring and training, and keeping management updated on team performance. Operations: Monitor inbound and
Job Title : Customer Experience Analyst/Quality Assurance (German Speaking) Location : Woodstock Type : Full-time Working Hours : 8am - 8pm European hours. Salary : R27 000 About our Client: Our client is a forward-thinking and innovative company, dedicated to delivering exceptional customer experie
CLIENT SERVICES / SITE MANAGER required for a leading Security Group to oversee security operations and clients, ensuring adherence to protocols and regulations, whilst maintaining client satisfaction Overseeing security operations and clients, ensuring adherence to protocols and regulations, and ma
JOB DESCRIPTION In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining ac