POSITION: REGIONAL MANAGER – MPUMALANGA DEPARTMENT: MPUMALANGA REGIONAL OFFICE REPORTS TO: DIVISIONAL experienced and dynamic Regional Manager for the Mpumalanga Regional Office. This key role will be responsible with the company's mandate and turnaround times. Management of Pipeline Ensuring that all applications received deals must have been presented by the Regional Manager to an Investment Committee. Commitments and Disbursements 40% of total approved deals should be owned and managed by Black Women. OPTIMISING NON-FINANCIAL SUPPORT
POSITION: REGIONAL MANAGER – MPUMALANGA DEPARTMENT: MPUMALANGA REGIONAL OFFICE REPORTS TO: DIVISIONAL experienced and dynamic Regional Manager for the Mpumalanga Regional Office. This key role will be responsible with the company's mandate and turnaround times. Management of Pipeline Ensuring that all applications received deals must have been presented by the Regional Manager to an Investment Committee. Commitments and Disbursements 40% of total approved deals should be owned and managed by Black Women. OPTIMISING NON-FINANCIAL SUPPORT
sustainability and operational excellence - Engage in high-level stakeholder management - Embody the organization's technology Financial Management: Ensure financial sustainability of the division Manage budgets and resources of products and services Stakeholder Engagement: Manage high-level relationships with stakeholders in the international partners Operational Management: Oversee day-to-day operations of the Space Science division division Ensure operational efficiency and effectiveness Governance: Uphold and implement good governance
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and and training, and keeping management updated on team performance. Operations: Monitor inbound and outbound customer service levels Use quality monitoring data management systems Monitor customer queries/complaints and corrective action to rectify deficiencies People Management: Manage and lead the Contact Centre team Identify Identify areas of development Coach and manage individual/team performance Reporting: Monitor daily helpdesk
skills Advanced customer relations management skills Ability to manage service delivery contracts holistically standards High proficiency in computer literacy (MS Office suite, Visio, etc.) Ability to work under pressure