Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
full-time hours
Banking and Finance
unpredictable environmentsEthical Standards: Commitment to upholding ethical standards and adhering to all relevant surrounds Clear criminal record SARS Certificate Bank Account Verification Police Clearance Certificate
opportunities through prospecting, networking, and cold calling. · Build and maintain strong relationships with formwork products, applications, and industry standards. · Strong sales and negotiation skills with a
duties:
operating system according to company policies & standard operating procedures, with zero tolerance toward purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments)
software system skills. Debtors, Creditors & Bank recon experience. Bookkeeping up to trial balance
reconciliations • Statutory payments • Costing of products • Bank reconciliations • Journals • General Ledger accounts
short term insurance documents including answering calls. Requirements/Duties: · must be fully bilingual
relationships by organising daily work strategies to call on existing and potential customers. Develop and set appointments, make effective qualifying sales calls, and manage sales cycle to close new business. Develop performance deliverables are achieved, and company standards are upheld. Provide monthly sales reporting and