Standard Bank Call Centre Jobs in North Johannesburg
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Call Centre Manager Sandton
Business Capital Group
Sandton
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
share this job on whatsappPpra Call Centre Agent
Sandton
Negotiable information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
- Answering inbound calls timeously.
- Be professional and polite at queries accurately.
- Ensure that quality standards are met.
- Familiarize oneself with products
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries service industry
- Answering inbound calls timeously.
- Be professional and polite at
Delivery Lead - Salesforce - Banking
Losika ConsultingSandton
Join a Leading Bank's Journey A leading bank in South Africa is calling for Salesforce enthusiasts to You'll support ongoing tasks within our Business Bank Operations and oversee the drive to increase efficiency solutions. Enable testing team and review the testing standards for manual and automated testing. Design and support and processes. Comply with all data governance standards and controls. API Development: Develop custom systems/business analysis/quality standards, SDLC, architecture standards, agreed SLAs, operational and IT
Project Manager Banking Sandton
Losika ConsultingSandton
requires a professional with a strong background in banking, compliance, and project management. The ideal experience in the banking or financial services industry. Strong knowledge of banking operations, compliance compliance regulations, and industry standards. Exceptional leadership, communication, and interpersonal
Analyst Banking Sandton
Losika ConsultingSandton
Introduction: Our client, a leading financial institution, is seeking a highly skilled and experienced BI Analyst II to join their team. The successful candidate will play a critical role in supporting business intelligence initiatives and providing valuable insights to drive data-driven decision-ma
Treasury Risk And Banking Coordinator
Network FinanceNorth Johannesburg
Reference: NFC022016-Sel-1 Calling all Treasury Risk and Banking Coordinators If you are excellent with FMCG company is seeking a dedicated and dynamic Banking Coordinator to join their exceptional team. The and mitigating financial risks, optimizing our banking relationships, and ensuring the efficient operation and external audit Open Bank Accounts and collate onboarding documents Close Bank Accounts and obtain signatures signatures Liaise with stakeholders Bank mandates Education and Experience: Degree in Finance or Administration
Project Manager Banking Sandton
Losika ConsultingSandton
time, within budget, and to the agreed quality standards. The Project Manager will collaborate closely quality, and funding parameters enabled through our banking client's project methodologies and people management Consulting and contribute to the success of our banking client through effective project management and
Call Center Lead Sandton
Ubuntu InvestSandton
stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
Contact Centre Agent : Payjoy
Bryanston
Negotiable and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION, QUALIFICATIONS
2 years’ relevant experience, preferably in Banking / financial industry  MUST
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
Centre Compliance Specialist
Network FinanceNorth Johannesburg
for a Centre Compliance Specialist to join our team and help with maintaining the highest standards of regulatory regulatory adherence and ethical conduct. As a Centre Compliance Specialist, you will play a crucial changes in financial regulations and industry standards. Ensure that our policies and procedures reflect
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