respond to the customers’ needs with helpful solutions, delivering a high-quality service
post flight departure travel-related queries in customer relations department in German & English airline reservations systems & handle voice calls in English & German may include some written and meet expected client service levels.
Demanding and time-sensitive call center environment
Flexibility to work shifts
Previous customer service experience preferred
Benefits
1 Savings
Please note: We are a Contact Centre operating on a 24/7 basis, thus all shifts are
Commission-Based Call Center Agent, you will be responsible for: Making outbound calls to potential customers from from provided leads. Presenting our products/services in a compelling manner to generate sales. Building rapport and maintaining positive relationships with customers. Meeting or exceeding sales targets on a consistent consistent basis. Keeping accurate records of sales and customer interactions within our CRM system (training will Requirements: Previous experience in a sales or call center environment preferred but not required. Excellent
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful information into the Service Desk Application, and most importantly, displaying a customer focused approach understanding of hardware breakfix processes. Service Level Agreements play an important part for this this role as this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies:
• Motor Dealership experience / Approved Repair Centre experience (3 years) • Qualified Motor Technician the Motor Dealership Industry / Approved Repair Centre • An effective understanding of financial budgeting Health and Safety Act. 1993 The post Approved Repair Centre Manager appeared first on freerecruit.co.za .
Position: Compliance Officer Team Leader
Location: Claremont
Compliance Officer Team Leader ready to take on a new challenge and work within a new team? Our client
Compliance Officer Team Leader to join their amazing team in Claremont, Cape
legal standards while guiding and inspiring your team to excel.
Key Responsibilities:
application development seeks a highly skilled UAT Team Lead. This full-time, in-office role is pivotal satisfaction. You will establish and lead a new UAT team, implement rigorous testing processes, and ensure experience, focusing on UAT. Proven experience leading a team of testers, including recruitment, training, and
Customer Success Specialist (JB4436) Remote, for applicants living in South Africa R25 000 – R30 000 self-disciplined and personable Customer Success Specialist to join their growing team. This new role within the 20-30 minute calls throughout the day, based on client needs. Previous experience in customer support or or customer success roles. Familiarity with CRM and business management software. Ability to manage multiple Responsibilities: Conduct personalized one-on-one video calls with clients to offer support and guidance. Assist
optimize the customer success operations, driving efficiency and excellence in service delivery. Collaborate Collaborate with cross-functional teams to align operations with customer success initiatives and business strategies. Team Collaboration: Foster collaboration and alignment with cross-functional teams to drive drive customer success initiatives and achieve business objectives. Process Improvement: Handling Customer Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor’s
Description Position : Compliance Officer Team Leader Location : Claremont offices, Cape Town Type : Compliance Officer Team Leader ready to take on a new challenge and work within a new team? Our client is is seeking a Compliance Officer Team Leader to join their amazing team in Claremont, Cape Town as soon inspiring your team to excel. Key Responsibilities : Oversee and manage the compliance team to ensure adherence risk assessments. Provide training and support to team members on compliance issues. Liaise with legal