recruiting for the position of Digital Operations Support Specialist. The purpose of this position will be agreed service level management with the various support stakeholders To continuously review the service methods e.g. Agile PM/Scrum Providing a first line support role for online and CEO escalations in the online performance Deliver the necessary reporting to support operational management on a monthly, weekly and
Proactively propose solutions to improve the support of (new) business processes. ABAP debugging beneficial process owners Go-live preparation and post Go-live support Interaction with clients through meetings, calls troubleshooting issues for the system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing
shape the future of IT services in a dynamic and supportive environment. ESSENTIAL SKILLS REQUIREMENTS : experience with configuring, administering, and supporting large enterprise IT Service Management (ITSM) foundation data, governance, and measurements. - Support migration/transformation of existing IT Service platform to ServiceNow platform. - 2nd and 3rd level support for ServiceNow ITSM Processes. - Creating and updating key topics included in the scope of services supported. - Analyze KPIs to identify trends and areas requiring
employees on the project. Provide business process support throughout the projects lifespan, which includes training and training material, as well as end-user support in general. Analysis and Solution Definition: Documents documentation tools. Proactively carries out project support and or administrative functions. Establishes responsible
Label Group's applications and supporting software. Provides advisory support through refining designs, practices efficiencies through the use of established tools, supporting applications and prototypes Automate tasks through
accuracy and use data to provide analytics to support business objectives
Communications Specialist you will be responsible for supporting internal and external communications plans, crafting speeches, press releases, social media posts •Supporting internal and external events in terms of content
Communications Specialist you will be responsible for supporting internal and external communications plans, crafting speeches, press releases, social media posts Supporting internal and external events in terms of content
Network Certification Microsoft Certified Desktop Support Technician (MCDST) Accreditation: Must be accredited industry standards and practices. Provide hands-on support and guidance to trainees during practical exercises
lists. Review completed product dashboards and supporting documents. Trend KPI data and provide report Management Review. ASSISTANCE WITH SAHPRA APPLICATIONS Support in processes where actions are assigned. Review submissions. RAD CON, NRCS, ICASA LICENCE APPLICATIONS Support in processes where actions are assigned. Maintain packs as required for legal entities. GENERAL Support with External Audits as per allocated actions.