We are currently recruiting for a Quality Control (YES Programme) to join our dynamic team on a 12-Month materials and product according to the ISO9001 quality system. Assist in maintaining the calibration requirements
with offices in Cape Town. The role includes the quality checking (QC) of instructions to ensure all requirements
We are looking for Quality Assurance Managers for our leading and well known client in the Telecommunication Gauteng Durban Western Cape Eastern Cape 1. Quality Control Quality inspection during / after Site Completion Plan, Manage and Control the Quality on any given Project. Ensuring Quality Reports reach Sub-Contractors are cleared in a reasonable time frame. Ensure Quality Acceptance Report Document is handed to QM for the week. Quality Inspection Checklist along with Photos. Preparing and Updating of the Quality Control
The role of the Site Quality Controller is to conduct continuing quality inspections / surveillance / reasonable distance from Site). Implement Site Quality Systems Procedures throughout the Project. Perform Maintain the Projects Quality Management System procedures on site. Perform Quality / Technical assessments tender list applicants close to the site. Assign Quality ratings to proposed suppliers close to the site Party involvement and liaise with the Project Quality Manager for authorization. Review Contract / Drawings
which ensures that we source only the highest quality staff able to speak English fluently with a neutral experienced Contact Centre Trainers with experience in training staff in the international Call Centre (BPO) industry new hire training. Conduct refresher training. Coaching. Align training with required KPI. Subject matter training staff in a call centre environment. Experience in a BPO outsource call centres servicing international Qualifications to jobsintellibpo.com Please put “ Contact Centre Trainer” in the Subject Line. Basic Salary: R30
We provide a variety of call centre, customer care, sales, claims, administration and office-based services which ensures that we source only the highest quality staff able to speak English fluently with a neutral uninterrupted support services. We are looking for a call centre Customer Care and QA Team Leaders to join and and leader a team of customer care agents and quality assessor for an international company. Duties: Monitor Daily / Weekly / Monthly Monitoring the Floor (Call Centre) Attend Daily / Weekly / Monthly meetings Pull
experience through First Contact Resolution Call handling quality, including taking ownership of queries, requirements. Evaluate customer delight levels through Quality Assurance evaluations as well as Satisfaction Survey team development needs and close gaps through coaching, training and creating a pro-learning environment recruitment and training plan. Perform side by side coaching with the team to develop their skills and stay Experience in a service and/or sales-oriented call/contact centre is a necessity. Thorough understanding of
information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
launching a groundbreaking Software Engineering Centre of Excellence (COE); dedicated to building future-focused frameworks, methodologies, and ceremonies. This role calls for someone who can proactively drive projects forward governance processes as needed. Provide tailored coaching to agile teams facing challenges in complex environments inclusive environments for productive teamwork. Coaching and mentoring: Guiding the team with empathy and
We're Urgently seeking Supervisor - Call Centre Agents - 6 Months Contract - Centurion. The purpose is ensuring the development and delivery of a high quality and efficient customer service operation that limits experience managing staff in customer support/ call centre environment. Punctual. Proven customer support