phone calls: Listen to calls skillfully, taking down messages accurately, and transferring calls promptly
phone calls: Listen to calls skillfully, taking down messages accurately, and transferring calls promptly
a Cat 2 and Cat 2A FSP, Financial Intelligence Centre Act, and Protection of Personal Information Act a Cat 2 and Cat 2A FSP, Financial Intelligence Centre Act, and Protection of Personal Information Act
a Cat 2 and Cat 2A FSP, Financial Intelligence Centre Act, and Protection of Personal Information Act a Cat 2 and Cat 2A FSP, Financial Intelligence Centre Act, and Protection of Personal Information Act
feedback for possible solutions Maintain a client-centred approach. Maintain an excellent work quality. Qualifications
feedback for possible solutions Maintain a client-centred approach. Maintain an excellent work quality. Qualifications
of the relevant Incident, Request or SRS on the Call TicketSystem) Assist to get new users operational network troubleshooting skills Service Management and Call Ticketing systems (E.g. CA UniCenter and BMC) Computer
setting up appointments with potential clients Cold calling to source new business Visiting potential clients
Be willing to work overtime (incl. standby and call-out duties) and have a 24/7 availability. Driver's
outputs (amongst other duties): Answering overflow of calls from the switchboard Standing-in for reception during