include: Action JIRA's and monitor CA Unicentre calls. Analyse and action remediation plans for SOD violations
support queue that consists largely of end-user fault calls. Identify and ensure technology assets are documented
etc (application support). Good understanding of call centre environments and equipment. Good understanding
clients in the UK, SA Europe, US, and Asia. (On-Call Rota) Be proactive. You should always look for opportunities clients in the UK, SA Europe, US, and Asia. (On-Call Rota) Be proactive. You should always look for opportunities
when leaving on a trip; License and PDP expiry date Cell phone Hands free kit SAT Track ID key (Tag) Excess
when leaving on a trip; License and PDP expiry date Cell phone Hands free kit SAT Track ID key (Tag) Excess
Activities post customer visits or important telephone calls. Update Outlook Electronic Calendar and Activity
Activities post customer visits or important telephone calls. Update Outlook Electronic Calendar and Activity
clients in the UK, SA Europe, US, and Asia. (On-Call Rota) Be proactive. You should always look for opportunities
per contract of employment Assist with handling calls and reservations Bookings sheets / functions / layouts