1st to 3rdline support via email, phone, and remote support to our client's based in the UK, SA, Europe Procedures, Training, Compliance requirements. Remote Support Desirable Certifications/ Skill / Experience
1st to 3rdline support via email, phone, and remote support to our client's based in the UK, SA, Europe Procedures, Training, Compliance requirements. Remote Support Desirable Certifications/ Skill / Experience 1st to 3rdline support via email, phone, and remote support to our client's based in the UK, SA, Europe Procedures, Training, Compliance requirements. Remote Support Desirable Certifications/ Skill / Experience
supporting our valued external customer base. Remote IT Telephone Support for customers Remote assistance covering with SLA time Remote IT Maintenance and Scheduled Server maintenance Onsite IT Support and Project installation (optional) Other Requirements: Previous IT remote telephone support experience Fluency in English is mandatory
procedures, training, and compliance requirements. Remote support experience. Desirable Certifications / skills: procedures, training, and compliance requirements. Remote support experience. Desirable Certifications / skills:
repair, configure and troubleshoot. Provide remote support via phone and remote connection. Escalate unresolved
update user manuals and documentation. Provide remote support to off-site or remote employees. Maintain an
progress reports and to discuss product features Remote support on array of hardware & support systems
and SRS system within the agreed SLA Provide remote support to end users (Including WFH users) Managing
Assisting with website technical queries • Anydesk remote support for all staff • Sourcing IT equipment • Branch
procedures, training, and compliance requirements. Remote support experience. Desirable Certifications / skills: