motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible our call centre, ensuring that agents meet performance targets, providing coaching and training to improve >
Looking for Exceptional Customer Service? Our Call Center Agents Deliver Excellence Are you in need of impression? Look no further Our team of dedicated call center agents is here to exceed your expectations Choose Us? ✅ Expertise: Our agents are highly trained professionals with extensive knowledge of our products/services Whether it's day or night, weekends, or holidays, our call center operates round the clock to provide uninterrupted service-related issues. Answering Calls: Handle inbound and/or outbound calls efficiently, adhering to established
Call Centre Manager post available in Cape Town for a 50 Seater in the Collections industry
3 years Call Centre Management / Supervisory exp essential
Exp
/>Exp in recruitment / coaching / Training / Employee relations / Performance Management etc
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints service information to customers Matric Must have Call centre experience – at least 6 months Must be able to
A position in the National Call Centre for an established company in Somerset West has become available essential Minimum 3 years sales experience in a call centre environment Be able to work unsupervised and
Leads significant process improvement projects. Train / mentor personnel from other functions on quality / client requirements. Skills Technical Skills Trained / Certified Lean Six Sigma Green Belt from a reputed Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers Leads significant process improvement projects. Train / mentor personnel from other functions on quality
to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible Responsibilities:
currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville
Key Responsibilities:
- Conduct outbound calls to customers to promote products and services
Call Centre environment, receiving inbound calls
- High energy levels
As a Call Centre Agent you will be responsible for delivering exceptional sales service resulting in profitability and growth. Minimum of 2 years Call Centre experience. Familiarity with insurance as you
Contact and distribute leads from the website, campaigns, and social medica channels Outbound sales to promote products as well as communicate with leads via email Ensure that leads are relevant by researching and gathering additional information Upload lead status on the system, maintain accurate r