network configuration, and business impact of events and symptoms. Expertise in monitoring tools, ITSM network configuration, and business impact of events and symptoms. Expertise in monitoring tools, ITSM
of shift schedule when required i.e. training, events, absenteeism and any form of leave
Monthly
iSON Global NOC for the L2 and L3 support Record events and problems and their resolution in logs and share
clients and associations through seminars and trade events.
profit return versus space invested Manage key events and items to ensure deliveries and deadlines are
reservations / cancellations daily
profit return versus space invested Manage key events and items to ensure deliveries and deadlines are
basis, including timely communication of serious events that may have a significant impact on the project's
DUTIES
Assist SS team as and when required
Event assistance as and when required
It
fosters a vibrant culture, exemplified by annual events like braai's and initiatives such as employee awards