organisation based in Cape Town is looking for a Customer Service Clerk Qualifications: Matric (Grade12) PC Follow up on all queries and provide feedback to customers Answer all incoming calls professionally Direct
Providing excellent service with a key focus on doing the right thing for each customer - deliver solutions their individual needs. Identifying vulnerable customers and adapting approach, providing additional support support when required. Handling escalated customer queries with empathy and integrity, logging accurately level of this role. Handling customer queries and delivering high quality service throughout Using your product responded to in good time and meet day-to-day service delivery targets. High proficiency in written and
Job Description: To achieve customer and client KPI targets in relation to allcontacts receivedvia multiple an excellent customer experience by providing a customer-focused, right first-time service, managing any any customer complaints to a satisfactory conclusionTo respond to all contacts from both internal & & external customers made via all the available channelTo accurately capture data and enter it on to bymentoring and supporting team members to improve customer satisfaction andefficiency metrics within the
Job Description: As a Customer Service Advisor at Virgin Media O2 (VMO2) you will be a key player in the company's customer relations. You will serve as the first point of contact for customers, answering recommendations, and providing information about services or products. Your primary role involves taking taking inbound calls from existing VMO2 customers, handling a variety of call types. These include billing billing enquiries, changes or updates to customer accounts and product-related questions. In addition to these
interactions with our customers by resolving product or service problems by clarifying the customer's complaint; general customer support, and offering new products and services where relevant to our customers. Learnership Providing excellent customer service with a key focus on doing the right thing for each customer - deliver solutions their individual needs. Identifying vulnerable customers and adapting approach, providing additional support support when required. Handling escalated customer queries with empathy and integrity, logging accurately
Job Description: Role: Customer Service Advisor Role Objective As a member of a highly skilled and motivated with customers to identify specific needs, whilst delivering a market leading customer service/experience to treating our customers fairly and ensuring continuous delivery of customer service excellence. In this interactions with our customers by resolving product or service problems by clarifying the customer's complaint; general customer support, and offering new products and services where relevant to our customers. Professional
Job Description: Role: Customer Advisor Role Objective As a member of a highly skilled and motivated with customers to identify specific needs, whilst delivering a market leading customer service/experience to treating our customers fairly and ensuring continuous delivery of customer service excellence. In this interactions with our customers by resolving product or service problems by clarifying the customer's complaint; general customer support, and offering new products and services where relevant to our customers. Professional
/>Applications.
• Ensures excellent customer service to patients including excellent communication
in line with Service Excellence: delivering outstanding and
personalized service, anticipating
anticipating the needs of customers, and addressing their
concerns promptly and effectively.
• Seeks
abilities, coupled with strong customer service skills and
a customer-centric disposition.
•
Customer Service Manager uD83CuDF1F Join the Team as a Customer Service Manager - Exciting Opportunity currently recruiting for a dynamic and experienced Customer Service Manager to join a prestigious manufacturing SAP each day Managing agents and ensuring all customer queries are resolved within the given time period "Same Day Principle." Following up on open/pending service calls on a daily basis Communicating successes solutions to management. Maintaining an efficient, service-friendly environment Authorizing relevant documents
enthusiastic individuals for our Customer Sales Champion role. As a Customer Champion, you will: