touchpoint • Resolve a minimum of 30 telephone calls per day • To respond to and resolve about 15 general/claim • To strive to have zero lost calls per day • To log all telephone calls received on the policy/claim manner • To always try and retain clients when they call in to cancel their policy • Medical Aid understanding servicing experience • 2 years proven client service/call centre experience. • Good time management • Proactive
Merchant West is one of the largest privately-owned providers of specialised financial solutions and advisory services to businesses and high net worth individuals in South Africa. Founded in 1998, Merchant West provides tailor-made lending, wealth management, asset management and transactional solu
To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities. Job Objectives: To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner. To ensure the effectiv
experienced "Upselling/Cross-selling Outbound Call Centre " in Manneburg (Cape Town) , to service UK clients
professional, client-centric manner Matric Contact Centre Experience – min 12 months Customer service sales
Responsible for day-to-day tasks associated with bakery, food preparation, baking, cooking, and culinary skills. Bakery, Baking, and Cooking skills Culinary skills Experience in food preparation Experience in a similar role is a plus Culinary degree or relevant certification is preferred Attention t
seeking a dynamic and experienced Distribution Centre Manager with FMCG experience to oversee the daily
Our client in the Leisure, Travel and Tourism industry is currently looking for a Duty Manager , in Cape Town, Western Cape. The Duty Manager will be reporting to Director of F&B. Responsible for overseeing daily hotel operations (Front Office as well as F&B), managing guest inquiries and re
The Duty Manager will be responsible for overseeing daily hotel operations (Front Office as well as F&B), managing guest inquiries and requests, supervising staff, ensuring guest satisfaction, and maintaining high standards of service. The Duty Manager will also be responsible for managing and r
programs for new and existing Call Center Representatives in both French and English. You will design on industry best practices and collaborating with call center management to ensure the training aligns programs for new and existing Call Center Representatives, focusing on both French and English communication; programs are current and effective; Collaborate with call center management and other departments to ensure fluency in French and English (written and spoken); One to two years of experience working in a call center