qualification Logistics background an advantage Response centre background an advantage Excel experience should not limited to the following: Drivers will log calls for breakdowns or mechanical problems on the truck through the company app Drivers will log panic or call me through the company app The Responder will be breakdown/panic/call me from inception to conclusion Monitoring and control of breakdowns, panics and call me's Obtains client information by answering telephone calls and verifying information. Maintains communication
qualification Logistics background an advantage Response centre background an advantage Excel experience should not limited to the following: Drivers will log calls for breakdowns or mechanical problems on the truck through the company app Drivers will log panic or call me through the company app The Responder will be breakdown/panic/call me from inception to conclusion Monitoring and control of breakdowns, panics and call me's Obtains client information by answering telephone calls and verifying information. Maintains communication
Ons is ''n dinamiese uitgaande Call Centre in Amanzimtoti, Durban, en ons is op soek na
ethical manner. Responsibility Area • Outbound calls - Sales of services and products • Administration responding and following up on all rescheduled calls and pending information. • Liaising with the various additional support to the contact centre operations in terms of taking calls, handling internal/external client requirements - Cold calling SA clients • Minimum 6 months insurance telesales experience (cold calling) - Ideally flexibility with regards to hours of work. • Perform on-call duties if required Skills required • Strong comprehension
ethical manner. Responsibility Area • Outbound calls - Sales of services and products • Administration responding and following up on all rescheduled calls and pending information. • Liaising with the various additional support to the contact centre operations in terms of taking calls, handling internal/external client requirements - Cold calling SA clients • Minimum 6 months insurance telesales experience (cold calling) - Ideally flexibility with regards to hours of work. • Perform on-call duties if required Skills required • Strong comprehension
/>Responsibility Area
• Outbound calls - Sales of services and products
• Administration
responding and following up on all rescheduled calls and pending information.
• Liaising with the
additional support to the contact centre operations in terms of taking calls, handling internal/external client
- Cold calling SA clients
• Minimum 6 months insurance telesales experience (cold calling) - Ideally
with regards to hours of work.
• Perform on-call duties if required
Skills required
deliveries) 3. make invoice on Sage with relevant pricing for customer and references and print 2 copies production schedule for the following day Answer calls and emails with quotations Balance physical cash deliveries) 3. make invoice on Sage with relevant pricing for customer and references and print 2 copies production schedule for the following day Answer calls and emails with quotations Balance physical cash
part of the sales process.
- Conduct cold calling at new/potential customers along with a focused by management.
- Adherence to the company price list and discount structures as determined by management
- lost sales and back orders.
- Submit monthly call planners by the last week of the month for the month update of CRM with visit information and telephone calls.
- Shall provide a plan for their sales area (Intermediate to Advanced)
customers as part of the sales process. Conduct cold calling at new/potential customers along with a focused determined by management. Adherence to the company price list and discount structures as determined by management relating to lost sales and back orders. Submit monthly call planners by the last week of the month for the month update of CRM with visit information and telephone calls. Shall provide a plan for their sales area annually literate (Intermediate to Advanced) CRM Management, Call Planning and Sales Reporting. Resilient, resourceful
customers as part of the sales process. Conduct cold calling at new/potential customers along with a focused determined by management. Adherence to the company price list and discount structures as determined by management relating to lost sales and back orders. Submit monthly call planners by the last week of the month for the month update of CRM with visit information and telephone calls. Shall provide a plan for their sales area annually literate (Intermediate to Advanced) CRM Management, Call Planning and Sales Reporting. Resilient, resourceful