dealing with customer calls and correspondence. Update customer details and communication on customer debtor quality of calls in line with service level agreements (SLA's).
expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring
Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and
Represent the customer to the rest of the business - Customer Advocate
Demonstrate and written
Applying customer service/care principles to all calls
Working with People
previous call center experience (Preferred)
Excellent listening skills
Customer Centricity
Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD (not negotiable) or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable)
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client handle related queries Share information with customers to build their understanding of products Create advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence
Call Centre based in Sandton requires the services of a call centre agent. Customer service Client liaison Pastel Must have at least two years' experience in a call center NOT NEGOTIABLE: Must be able to work night
Call Centre Agent – Johannesburg, South Africa Must be fluent in Afrikaans and English, written and verbal warehouse and distribution teams. Offer superior customer service, queries, deliver on promise. Work on accurate, informative reporting. The post Call Centre Agent – Johannesburg appeared first on freerecruit
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .
into a leadership role. If you have a passion for customer service, a commitment to exceptional quality, with customers to effectively promote and sell products. Cultivate and maintain robust customer relationships Consistently surpass sales targets. Proficient in cold calling and adept at handling objections with confidence must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South
experienced Call Centre Agent with experience to join their dynamic team. Call Centre Agent for an IT Services Services and Repair Centre. Matric Call Centre Agent, with experience. IT Sector knowledge. Excellent Excellent English communication skills and customer service. R5 000 CTC pm
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products products to potential customers Making professional sales call to customers. Knowing the product being sales are made. Treating the customer fairly. Understanding the call centre metrics and consistently achieving achieving minimum metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies Microsoft Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 2 years. Prior sales