To act as a collection agent by liaising between businesses and customers to collect devises and resolve outstanding queries. CUSTOMER: CSAT scores across Operations After call, ask customer to rate your service after call to put customer through to voice prompt. Monitor open collections All merchants called for collections collections Call customer to arrange collection of devices Clearly outline what is to be collected as as per system. Emailing customer that you can't be reached on the phone within TAT PROCESS : Automated
To act as a collection agent by liaising between businesses and customers to collect devises and resolve outstanding queries. CUSTOMER: CSAT scores across Operations After call, ask customer to rate your service after call to put customer through to voice prompt. Monitor open collections All merchants called for collections collections Call customer to arrange collection of devices Clearly outline what is to be collected as as per system. Emailing customer that you can't be reached on the phone within TAT PROCESS : Automated
received
Issue receipts and statements
- Deal with customer account related enquiries
- Ensure that all
Journals for Rentals on Sage One
- Levy Debtors calls & Responding of shareholders emails
- Build
the heads of department
- Liaise with Sales agent and clients for transfer
- RCI Queries (Space
They are currently seeking a highly motivated and customer-focused Internal Sales Representative to join maintain strong relationships with clients to enhance customer satisfaction and loyalty. Product Knowledge - manager on sales performance and achievements. Customer Feedback and Improvemen t - Gather feedback from cohesive and customer-centric approach. Promote the Vacation Club and Ownership - Train sales agents/bookers rates, and flexible vacation options. Provide sales agents/bookers with marketing materials, including brochures
They are currently seeking a highly motivated and customer-focused Internal Sales Representative to join maintain strong relationships with clients to enhance customer satisfaction and loyalty. Product Knowledge - manager on sales performance and achievements. Customer Feedback and Improvemen t - Gather feedback from cohesive and customer-centric approach. Promote the Vacation Club and Ownership - Train sales agents/bookers rates, and flexible vacation options. Provide sales agents/bookers with marketing materials, including brochures
be able to make new appointments through cold calling, online prospecting as well as prospecting by area appointments. Updating daily activity. Management of customer database allocated to the candidate. Pursing new prospecting, telesales calls, cold calling, etc. Cross selling products into existing customer base. Preparing dates. Obtaining good customer relations/networking by ensuring courtesy calls, client visits and follow-ups follow-ups according to the customer grading i.e., size of the account. Proper communication with the internal
be able to make new appointments through cold calling, online prospecting as well as prospecting by area appointments. Updating daily activity. Management of customer database allocated to the candidate. Pursing new prospecting, telesales calls, cold calling, etc. Cross selling products into existing customer base. Preparing dates. Obtaining good customer relations/networking by ensuring courtesy calls, client visits and follow-ups follow-ups according to the customer grading i.e., size of the account. Proper communication with the internal
wner's/manager's within the service centre's we will reduce LTP (Long Term Pending) orders improvement on Service Levels and Customer experience in turn increase Customer Satisfaction.
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Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI's extensive brand portfolio convenience foods, out-of-home ranges, personal care products, cosmetics, footwear, accessories, and