support of products as listed above Keeping CRM tickets up to date - from initial assignment to completion presales for new clients Manage L1 engineers, ensure tickets are updated timeously Assist with Product demonstrations
projects. Qualifications: Progress in actuarial exams. At least 3 years of insurance experience. Knowledge
projects. Qualifications: Progress in actuarial exams. At least 3 years of insurance experience. Knowledge
improvement Monitor support requests via the divisional ticketing system, resolve them or escalate them to the correct provide regular reports on support services and ticket metrics Monitor user account activity and compile
improvement Monitor support requests via the divisional ticketing system, resolve them or escalate them to the correct provide regular reports on support services and ticket metrics Monitor user account activity and compile
Chain Management, or Project Management is your ticket to this opportunity. - Boast a minimum of 5 years
Chain Management, or Project Management is your ticket to this opportunity. - Boast a minimum of 5 years
MASS information uploads. Log calls on helpdesk ticketing system (e.g. SysAid) for new application us-ers
Knowledge of PLC programming and SCADA development. Ticketing software/Support desk software (advantage). Some
turnaround time.Utilize Tourplan and Amadeus Ticketing experience (intermediate level).Understand customers''