ITIL Operation processes (Incident, Problem, Change management)
DevOps experience:
requirements. User support via Incident/Problem/Change management Preparation of system/technical documentation
maintained during the project lifecycle Driving change management across the business in order to support various
Curve Gear Product Knowledge and Application Change Management Coaching Proficient working with Shopify (POS)
Curve Gear Product Knowledge and Application Change Management Coaching Proficient working with Shopify (POS)
Operation processes (Incident-, Problem- and Change management) Any additional responsibilities assigned
isciplinary interfacing and attention to change management.
Ensure that IM (Incident Management), CM (Change Management) and PM (Problem Management) topics assigned Process Management (Problem, Incident and Change Management) Knowledge of GROUP, ITPM, AWM (Advantageous)
- Incident and Request Management. - Change Request Management. - SAP Technical System Monitoring. -