coordination skills. Enhanced problem-solving ability. Excellent conflict management skills. Excellent interpersonal
coordination skills. Enhanced problem-solving ability. Excellent conflict management skills. Excellent interpersonal
with ITIL Operation processes (Incident, Problem, Change management) Profound knowledge in working with container
ITIL Processes: Knowledge of Incident, Problem, and Change management
Agile Working Model (AWM)
ITIL Processes: Knowledge of Incident, Problem, and Change management Agile Working Model (AWM) Charter:
meets its income targets Effectively solve problems and manage risk to ensure achievement of targets Performance
meets its income targets Effectively solve problems and manage risk to ensure achievement of targets Performance
income targets
set budget
Operations experience (ticket handling, problem, incident management) Jira and Confluence experience ROLE: Operations experience (ticket handling, problem, incident management) • Jira and Confluence experience