Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform
experienced Call Centre Agent with experience to join their dynamic team. Call Centre Agent for an IT Services Services and Repair Centre. Matric Call Centre Agent, with experience. IT Sector knowledge. Excellent
the role of Jnr-Snr Call Centre Support. Your core role will entail providing support for fibre to the home home including Omni-channel Support via WhatsApp, email and other mediums. Candidates must be able to
telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery Ensure staff understands and comply with all call centre objectives, performance standards and policies Act. Daily stand-up's with team members to review calls for the previous day (period), share learnings, adherence to process. Review data quality and data completeness of calls and activities performed by the
cutting-edge ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership Applicants must have 2-3 years prior experience as a Call Centre Manager in an ISP environment. While we would
medical scheme coverage. We have an opening for a Call Centre Nurse Consultant to join our Clinical team who an effective call centre service achieve member satisfaction Responsible for incoming calls from Network compliance with agreed SLAs Manage and maintain data integrity and update accordingly where necessary costing factors are maintained Ensure that all calls and cases are fully and clearly recorded on the
various sales support systems. Responsible for responding and following up on all rescheduled calls and pending information Liaising with the various sales channels, support staff, internal/external customers and other relevant Provide additional support to the contact centre operations in terms of taking calls, handling internal/external advantageous Previous experience in cold calling in a call centre environment Own transport Ability to adapt
various sales support systems. Responsible for responding and following up on all rescheduled calls and pending information Liaising with the various sales channels, support staff, internal/external customers and other relevant Provide additional support to the contact centre operations in terms of taking calls, handling internal/external advantageous Previous experience in cold calling in a call centre environment Own transport Ability to adapt
be:
To manage the sales support team in the planning, execution, coordination, and quality assurance of all all Market Data sales related operational activities in achievement of team operational deliverables deliverables. Provide input to the CSC (Client Service Centre) budget for the Financial year, Identifying operating Producing of reports, analysing data to identify trends and issues using data to actively implement improvements identify and implement improved opportunities for support and collaboration. Qualifications · Grade 12 ·