looking for a 3rd line Support Engineer with at least 3-4 years' experience, to support our clients remotely very technical, and you will have the many opportunities to get involved in not just technical support role Provide 1st to 3rdline support via email, phone, and remote support to our client's based in the applications/systems. Work directly with senior engineers, to resolve complex issues as well as assist in Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and Asia
3rd Line Technical Support Engineer (JB4435) Newlands, Cape Town (Hybrid Role) Market Related Duration: skilled 3rd Line Support Engineer to join their team. As a 3rd Line Technical Support Engineer, you will be be responsible for providing advanced technical support to their clients across various regions including posess atleast 3 years of experience in third level support role and have great knowledge of cloud platforms Requirements: 3 years of experience in a technical support role. Proficiency in Microsoft Windows (7
Manufacturer that seeks the expertise of a Junior Technical Support Specialist Minimum Requirements: Minimum of of 5 years' experience in a Technical Administration capacity within the Mining Industry Must have experience MS Office Liaise with stakeholders to address Technical Queries Create | Maintain | Audit Bill of Materials Cards Update and Maintain the ERP system with technical details | Manage Job Changes | Oversee vendor
enjoy it): As Technical Sales Support, you'll be an integral part of a dynamic team, supporting daily sales preparing, and following up on offers, and providing technical advice to clients. You'll have the opportunity looking for highly motivated individuals with technical experience, a background in sales, preferably professional development. Plus, benefit from a supportive work culture that values open communication and
Job Objectives
Solid grasp of all technical requirements in the Lutron product line
Development
/>Efficient management of RMA processes
Technical and design assistance to dealers on Lutron lighting
Requirements:
- Min 3 years in a technical support role (Smart home industry preferred)
-
existing base of dealers, as well as product/technical training for new Lutron dealers.
Job
Objectives:
* Solid grasp of all technical requirement in the Lutron product line
*
Efficient management of RMA processes
* Technical and design assistance to dealers on Lutron projects
* Min of 3 years in a technical support role
* Strong IP networking skills
changes to delivery schedule timeously • Providing support in Hyundai PDC's costing methodology for local local, importers • New Vehicle launches technical parts initial orders and cost matrix in line with business data management and accuracy. • Dealer queries support around operational functions providing alternative customers must be of a high standard at all times. Supporting the importers procurement team in a generalist capacity specifically around, costing analysis, Technical Support, master data maintenance and vehicle parts
/>• Minimum 3-5 Years’ industry experience in technical administration.
• Experience with ERP (SAP
RESPONSIBILITIES
• Liaise with stake holders on technical queries.
• Create and maintain Bill of Materials
• Update and maintain the ERP system with technical detail.
• Assist quality, production, internal
internal and external sales with queries around technical content, drawings, parts or BOMs.
• Manage
• Audit BOMs and liaise with designers/engineers around changes etc.
• Audit Parts manuals
>Provide high quality application and systems support
Technical Support:
Reference: JHB002008-DDT -1 Are you a seasoned Technical Support Manager with a passion for leading high-performing clients' technical support department, drive exceptional customer service, and enhance their support processes years) in a technical support leadership role within the ISP industry. Strong technical background with Team Leadership: Lead and manage a team of technical support agents, providing guidance, coaching, and performance, motivation and job satisfaction. Customer Support Excellence: Maintain a customer-centric approach