and friendly manner; – Handle incoming calls (landline and cell phone); – Manage business email and Whatsapp
non negotiable Own transport – non negotiable Own cell phone The post Key Account Manager appeared first
experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
40,000 basic plus commission, petrol allowance, cell phone allowance, medical aid, provident fund Permanent
benefits such as a fuel allowance, company vehicle, and cell phone and data allowances. Minimum Requirements:
short term insurance documents including answering calls. Requirements/Duties: · must be fully bilingual
Duties include full front office function (answering calls etc) Minimum Requirements: · Must have experience
Experience in managing a high volume of phone calls. Responding to email queries. Manage daily appointment
Representative: External Sales Client relations Cold calling for new business quote generation at least 2 years