further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
experience. The incumbent will manage and support the Call Centre Agents in achieving required input and output and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring monitoring, compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes Key Environment • Knowledge of the function, process in a Call Centre Environment • Systems. • Track record of Coaching
Manage the day-to-day activities of the Fraud Agents (working shifts 24/7) who will detect and prevent fraud (inbound and outbound) Manage the day-to-day activities of Fraud Administration Agents who will investigate and recover losses incurred due to fraud reported on customer bank accounts (online
Innovators Thrive!
We are seeking a Call Coordinator with strong communication skills do:
Your expertise:
Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming accordance with manual; ● Dealing with outbound calls in terms of an escalated query in terms of applications at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard to attending of a quality Contact Centre with regard to attending and resolving voice calls received; ● Report to Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage
Resolve’s client is urgently seeking the expertise of a C# .Net Engineer in Gauteng that builds bespoke software Developer Here are the main technologies required: C# to write our backend code TypeScript with Angular
Ref: ZMA 415552 - SENIOR C# DEVELOPER (12 Months Fixed Term Contract) Employer Description Engineering Description One of our clients is looking for a Senior C# Developer to join their Team Responsible for Designing maintaining the company's software applications using the C# Writing clean, maintainable, and efficient code Troubleshooting Skills 5 Years of experience C# development Strong understanding of C# and the .NET Framework Experience
consultant to join a thriving and ever-growing EPC in the C&I Space. New Business development, sales and project Business and Project Development consultant | Solar C&I Projects Market related salary with benefits
Behavioral Competencies Required
- C# Net Programming
- JavaScript, python
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for a Project Manager - Infrastructure & Data Centre Specialist to join their team This is a Hybrid related to a move of infrastructure between Data Centres. To plan; direct and co-ordinate the activities