Ensure good housekeeping standards and maintained. Examines objects to be moved, estimate their size, shape general health AND a certificate of fitness (Red Ticket). Market Related
Department. Daily / weekly / monthly reports. Medical examinations, follow ups and addressing issues that may arise health AND requires a certificate of fitness (red ticket). Market Related
required to perform periodic telephonic, email and ticket duty on the service desk, providing 3rd line support support ticket even if the issue is not resolved on the call, we need to track all support tickets. - Call service requests when tickets are logged. - Call customers with open or pending tickets to supply feedback well as to get additional information. - MTTR on tickets are met according to SLA - Analyze issues and performance within the agreed ServiceLevel Agreement. Zendesk Tickets: ● Respond to high-priority incidents and service
tasks and tickets as required · Action and resolve CIM (Critical Incident Management) tickets as required (Incident Management) tickets · Raise and lead tasks PM (Problem Management) tickets as identified · Handling Handling Tickets and Tasks with the responsibility for closing the same within defined SLA's (Service Level organisational Agile Working Model · Performing ticket duty services as and when required in-line with
and incidents reported via telephone, email, or ticketing system. Provide first-line technical support and track all incidents and service requests in the ticketing system. Follow up with customers to ensure issues manage service desk queues, ensuring that all tickets are managed within the established SLAs. Communicate clients and internal teams to keep them informed of ticket status and progress. Install and configure software experience Must have experience with service desk ticketing systems and remote support tools. Must have CompTIA
and incidents reported via telephone, email, or ticketing system. Provide first-line technical support and track all incidents and service requests in the ticketing system. Follow up with customers to ensure issues manage service desk queues, ensuring that all tickets are managed within the established SLAs. Communicate clients and internal teams to keep them informed of ticket status and progress. Install and configure software experience Must have experience with service desk ticketing systems and remote support tools. Must have CompTIA
Operating Procedures Follow up on all assigned tickets and ensure Customers are updated hourly Escalate Adhere to daily standards regarding the closing of tickets Trouble shooting Diagnose the problem, identify Emails Monitoring by Team Leader Incident Logging Ticket raised within 15 minutes of receiving the call call or email Tracking Report /BI Tool Tickets Incident Handling Ensure compliance with ISO standards Timely of 10 tickets closed daily Tracking Report /BI Tool Annual ISO Audit Tickets, emails SLA Tickets Trouble
Book individual and group reservations Issue tickets, refunds and exchanges on Sabre Manage payments for candidates with the following experience: Ticketing Agent/ Check-In Agent Flight Attendant/ Cabin
to staff and clients by conducting physical examinations and performing workplace assessments in line will be responsible for: Conducting physical examinations on patients (weighing, measuring, and doing pre-employment, periodic, and exit medical examinations per medical examination protocols. Providing a baseline and fitness to work. Recording and signing all examinations. Providing fit-to-work certificates, annexure
to staff and clients by conducting physical examinations and performing workplace assessments in line will be responsible for: Conducting physical examinations on patients (weighing, measuring, and doing pre-employment, periodic, and exit medical examinations per medical examination protocols. Providing a baseline and fitness to work. Recording and signing all examinations. Providing fit-to-work certificates, annexure