forecast
Data capture of sales activities/calls and updating the CRM
Completion of sales progress
marketing-qualified leads, by converting site traffic through calls-to-action, landing pages, and lead generation content
clients in the UK, SA Europe, US, and Asia. (On-Call Rota)
include: Action JIRA's and monitor CA Unicentre calls. Analyse and action remediation plans for SOD violations
support queue that consists largely of end-user fault calls. Identify and ensure technology assets are documented
support queue that consists largely of end-user fault calls. · Identify and ensure technology assets are documented
responsibilities to ensure performance. Manage phone calls and correspondence (e-mail, letters, packages etc
activities and forecast Data capture of sales activities/calls and updating the CRM Completion of sales progress
Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc)
Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc)