to join their team. Ensure that the team and the agents' key performance targets are met in line with business business requirements • Ensure team and agents quality standards are met and that a high standard of department Attend to all escalated matters from Agents or customers, ensuring customer satisfaction is excellent customer service orientation within team of Agents and across the wider business • Continuously improve
market and margin control. ● Build up and maintain agent / supplier relationships. ● Source new products to secure more business through existing and new agents. ● Work closely with the team to achieve goals
term insurance either as a broker agent or tied agent Call center agents not preferred unless they have
term insurance either as a broker agent or tied agent Call center agents not preferred unless they have
instructions from developers, clients, and estate agents to attend to the registration of transfers. Preparing clients, local authorities, estate agents, SARS, managing agents, banks and attorneys. Attending to the
instructions from developers, clients, and estate agents to attend to the registration of transfers. Preparing clients, local authorities, estate agents, SARS, managing agents, banks and attorneys. Attending to the
Checking cargo in terms of damages, shortages, type and verifying waybills against cargo stickers. Creating parcels into vehicles for delivery. Supervising cargo handling, loading and safety compliances. Recording Ensuring scheduled departure compliance. Ensure cargo is lodged with 3rd party suppliers on time and accurately
Checking cargo in terms of damages, shortages, type and verifying waybills against cargo stickers. Creating parcels into vehicles for delivery. Supervising cargo handling, loading and safety compliances. Recording Ensuring scheduled departure compliance. Ensure cargo is lodged with 3rd party suppliers on time and accurately
About the job The Technical Support Agent will be responsible for delivering exceptional client service escalations and complaints from clients. Support Agents deal mainly with inbound technical support and trouble-shooting queries. It is the responsibility of the agent to ensure that all issues are thoroughly investigated