resolved remotely is redirected back to the remote support team.
the following ways; via telephone, email, or remote support. Duties include but not limited to: Assist
resolve the problem telephonically or via a remote support application. Should the problem not be resolved
self-manage, especially when operating alone with remote support. Have excellent communications skills. Have
Our client an IT solutions company is looking for a young and vibrant IT Technician to join their team. Preferably a candidate residing in the South of Johannesburg . Desktop support (Install/Reload Windows, troubleshoot, install, and configure Office 365, AV and Printers ) Experience working with L
to calls logged by clients Providing remote/telephonic support Scheduling site visits within a client's
without direct supervision. Providing remote/telephonic support • Scheduling site visits within a client's
to calls logged by clients • Providing remote/telephonic support • Scheduling site visits within a client's
Phones & Printers (3 years' experience) L2 Remote support (3 years' experience) L2 Office 365 and lower
desk/help desk environment, infrastructure remote support. Scrum Master/Project Management Training and