Perform complex troubleshooting and development assistance for live systems Manage resolution of complex
processes and understand the test approach and results. Assist with actioning any gap items.
Identify
Security solutions. Provide technical Hands-on, assistance, guidance & training to team members.
post-mortem handling of major and critical incidents. Assist with ITSCM tasks and manage availability. Essential
efficient, and effective feedback on project status. Assists in the collection and documentation of user's requirements
Perform complex troubleshooting and development assistance for live systems Manage resolution of complex
business case and analysis with the business - Assist business to articulate the benefits they wish to
development team and ensure the team is productive. Assist in planning and implementing enterprise information
deliver high-quality solutions within deadlines. -Assist in troubleshooting and resolving technical issues
test and improve incident response procedures. Assist with security tool optimization, tuning, and configuration