telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will development Technology management Analyse customer feedback Escalation management Resource planning Reporting
the position of Network Operations Centre (NOC) Shift Manager to manage network operations 24/7/365, co-ordinate operations support requirements, including escalation management. View our other positions on Facebook , LinkedIn identify and address potential issues promptly Managing and co-ordinating shift workers effectively to issues within the defined service level agreements Managing escalations efficiently, ensuring proper documentation to 5 years' experience in co-ordinating shifts, managing resources effectively, and optimizing workforce
Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated with professionalism and empathy. Problem Solving: Assist customers by resolving issues and providing product/service to customer service. Previous Experience: Call centre experience is essential. Ready to take the next
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around Capet Town and Johannesburg. The company is managed by a professional team that is known for its enthusiasm offer a range of services including property management, property maintenance, retail leasing, and new exciting opportunity for a Centre Manager position with a reputable Property Management company based in the Responsibilities: Daily Tasks for Centre Manager: Ensure the centre is well-maintained at all times. Sign Maintenance & Management: Monitor maintenance staff and conduct regular building inspections. Manage service
hereby invited for the following positions: CENTRE MANAGER FOR ENTREPRENEURSHIP AND RAPID INCUBATOR (PEROMNES 2024/46 Coordinate day-to-day running of the CfERI Manage the CfERI's assets and technology Leadership in optimisation • Internal and external compliance management Recruitment and identification of youth and entrepreneurs revision of centre policies and procedures Record keeping (Database management) Fund management and reporting Fundraising and budget management Design and implementation of marketing plan for the centre Staff recruitment
We are seeking a candidate that can overachieve goals and targets set out by the company.
This role will be fulfilled by a self-motivated and resilient individual who has the ability to operate independently. You will be a team player who is flexible to meet the needs of the business as wel
Administration: •Repair book in •Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments •Customer negligence process •Ensure stock takes are managed and prepared within the allocated time frame and •Telephonically /E-mail customer communication •Managing customer care •Customer feedback to general Tevo ensure SLA is adhered. •Addressing area managers (regional managers) not collecting or delivering repairs
Responsible for various administrative duties. Primary focus on logging customer complaints and compliments on the internal SEC System and following up various team leaders on task escalations once calls are logged. Closing of the tasks once investigations are completed and sending out the relevant
Call Centre based in Sandton requires the services of a call centre agent. Customer service Client liaison liaison - telephone and email Providing feedback to management Must have an excellent command of the English