Handle customer service calls within the banking sector . Ensure all outbound calls are conducted in a professional
Handle customer service calls within the banking sector . Ensure all outbound calls are conducted in a professional
managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and and conduct regular quality assurance checks of call and ensure processes and procedures are adhered months' experience as a Team Leader / Manager in a call centre environment Completed the in-house supervisory
inspection sheets to compare to. Fibre in the centre's (documents/arranging access/surveys/mailing) Email professionals/ contractor/Lessee. Prepare Rent rolls for Bank/Agents Logging Eskom/City of Cape Town issue tickets
inspection sheets to compare to. Fibre in the centre's (documents/arranging access/surveys/mailing) Email professionals/ contractor/Lessee. Prepare Rent rolls for Bank/Agents Logging Eskom/City of Cape Town issue tickets
training will be done within our Client Contact Centre for all successful candidates. The successful candidate
probation and training within the Client Contact Centre and may only be transferred to the Claims Assessing
progress and skills gained within the Client Contact Centre.
sheets to compare to.
customer call backs to provide an update on the progress of the query
SALESMAN EXPERIENCE WILL BE CONSIDERED ONLY SOUTH AFRICAN CITIZENS WILL BE CONSIDERED MUST HAVE A CLEAN CRIMINAL SALESMAN EXPERIENCE WILL BE CONSIDERED ONLY SOUTH AFRICAN CITIZENS WILL BE CONSIDERED MUST HAVE A CLEAN CRIMINAL SALESMAN EXPERIENCE WILL BE CONSIDERED ONLY SOUTH AFRICAN CITIZENS WILL BE CONSIDERED MUST HAVE A CLEAN CRIMINAL
SALESMAN EXPERIENCE WILL BE CONSIDERED ONLY SOUTH AFRICAN CITIZENS WILL BE CONSIDERED MUST HAVE A CLEAN CRIMINAL SALESMAN EXPERIENCE WILL BE CONSIDERED ONLY SOUTH AFRICAN CITIZENS WILL BE CONSIDERED MUST HAVE A CLEAN CRIMINAL SALESMAN EXPERIENCE WILL BE CONSIDERED ONLY SOUTH AFRICAN CITIZENS WILL BE CONSIDERED MUST HAVE A CLEAN CRIMINAL