Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients CONDENSED LIST OF DUTIES : Handle tele
Requirements:
My client is seeking a Quality Assurance Agent with 5+ year’s quality management experience in a
a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible for upselling
a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible for upselling
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team monthly performance reviews. Coach underperforming agents. Conduct quality assessments. Manage debtor engagement Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with individuals
We're are URGENTLY Information Desk Agent - Temporary position - Vincent Park ( East London ) MUST be in Vincent Park, East London. Information Desk Agent Assistance required on Temp basis Customer Service Nosimpiwe.Mabonziadcorpgroup.com Information Desk Agent Assistance required on Temp basis Customer Service Nosimpiwe.Mabonziadcorpgroup.com Information Desk Agent Assistance required on Temp basis Customer Service
incident handling Tickets can be opened as service request or real incident tickets. The solution time time is equal for both ticket types. There are no exceptions concerning public holidays. Service time DAM DAM operations concerning ticket handling: Critical/High/medium/low: 724 Solution time DAM operations operations concerning incident ticket handling: Critical: 1 Std. High: 4 Std. Medium: 17 Std. Low: 35 Std. Solution time DAM operations concerning service request ticket handling: Critical: 1 Std. High: 4 Std. Medium: