outstanding customer documents. Handle and process all paperwork and administration relating to new customers customers daily. Verify application forms and ensure all supporting documents are included. A minimum of 1-2 driven. Must be able to work under pressure. Valid Drivers License Market-Related
addition, the General Manager is to ensure that all our contractual obligations to the vendor are upheld Produce coherent and integral plans including the drivers such as: budgets, resources, vendor strategies partners and vendors Ensure that all the business unit's activities comply with all governance, and are ethical organization's code of conduct Must ensure that all valuable data in the business unit is recorded, analyzed
solutions. Cloud computing technologies, business drivers, and emerging computing trends. Websites including
interoperability and optimal performance. Develop device drivers and middleware for peripheral devices and communication
and optimal performance.
service. The engineer answers incoming calls, tracks all information on the Remedy system along with their Outlook, VPN, APN (3G), monitoring and tracking of all systems. The engineer will also play a key role in connectivity. Availability at all hours, when if and when required. The logging of all requests via telephone end to end all calls logged and providing updates to keep customers informed. Include all troubleshooting breaching target to meet client's satisfaction. Manage all Pending UNA requests. Ensure the device is correctly
remote support to all Absa users utilising the given remote tools, by resolving all non-hardware related parties. Identifying and reflecting in Service Now all Domain controllers that are offline and re-assigning assistance. Identifying and reflecting in Services Now all regions where problems are being experienced on the to the relevant Absa support teams. Ensuring that all incidents logged in Service Now are resolved remotely to the relevant parties timeously. Attending to all problem related incidents that have been logged in
Quality assurance methodologies
- Coordinating all testing roles and responsibilities within teams
- Engagement with stakeholders at all levels
ADVANTAGEOUS SKILLS RE
ensuring that all test results are correctly recorded against the system
- Coordinating all testing roles
infrastructure/Network perform at
required levels at All times
* Training users on New Systems or Software
Analysing and Assessing
* Helpdesk - Ensure all Calls logged on Help Desk
* Clean Criminal
contributing ideas and experiences at all times. To continually make sure that all Monitoring support is managed existing Monitoring customers. Be competent with all aspects of Leica Monitoring Solution's portfolio and update on all sales and support issues and activities of the segment. Ensure that all activity and existing support engineers including IT to overcome all related issues. Utilise SFDC support tool to provide services, Training, consultancy installation support to all monitoring related activity. May also be deployed