As part of the team, you will have the chance to work on the development of cloud-based IoT solutions for a suite of products and services. If you have experience in programming in C/C++, Angular, and knowledge of cloud and deployment technologies, this would be an added advantage.
The posi
Main job function As a Mid-Level VB. Net and C# Developer, you will be a key member of the development team, responsible for designing, coding, testing, and maintaining software applications that meet their clients' needs. You will work on a range of projects, collaborating closely with other develo
Manager in managing the support, processes and staff involved in the support of the customers' systems agents/technical staff when problem areas are identified. • Ensure effective training for support staff by scheduling scheduling ongoing training programs. • Schedule support staff in a manner to ensure uninterrupted support service outstanding service delivery is not present – to hold all employees to impeccable standards • To set, maintain immediately where low performance is present. • Monthly staff performance stats – report back to Service Delivery
Manager in managing the support, processes and staff involved in the support of the customers' systems agents/technical staff when problem areas are identified. • Ensure effective training for support staff by scheduling scheduling ongoing training programs. • Schedule support staff in a manner to ensure uninterrupted support service outstanding service delivery is not present – to hold all employees to impeccable standards • To set, maintain immediately where low performance is present. • Monthly staff performance stats – report back to Service Delivery
and contractual requirements are met
· Ensure all contracts have signed valid contracts in place
· Ensure all contract risk is managed
· Ensure Contract growth
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Staff Management
· Manage staff complement and staff deployment
·
procedures of staff
· Manage salary increases and bonus payouts
· Manage staff development training
· Manage and drive OHSE compliance across all FM Solutions Sites nationally and through adherence
system performance, and remotely assist clients on all inbound channels . The Helpdesk Team lead plays an throughout the rest of the organisation and owning all tickets from cradle to grave Service Level Management control over all Helpdesk staff in relation to service levels and functional ownership of all tickets logged escalated to a higher technical tier. Ensure that all IT Service Management processes, Operational Level support within the agreed service levels, and owns all tickets from cradle to grave. Ensure that technical
issues Perform Technical and Network support on all PC's, Printers, Handheld Scanners and RF terminals Provide User support on Shop 7 Ensure new user (staff requisitions) are added Ensure old users on the (Shop 7) OPERATIONS SUPPORT Monitor User Setups (run all SMASA users on COGNOS) Monitor Printer Page usage machine equipment Managing of staff and users Provide training to staff Create, sign and check control control sheets Discipline of staff Send all necessary reports at time given ( daily equip, late picks reports)
issues
workstations for new staff members; Troubleshoot issues and outages; Managing all WIFI connections making accounts for all staff email accounts hosted with Microsoft; Keep up to date record of all computer assets to handle and prioritize multiple tasks and meet all deadlines Excellent high level of attention to detail and communication skills – ability to liaise at all levels Grade 12 plus relevant diploma/certificate