issues Perform Technical and Network support on all PC's, Printers, Handheld Scanners and RF terminals Provide User support on Shop 7 Ensure new user (staff requisitions) are added Ensure old users on the (Shop 7) OPERATIONS SUPPORT Monitor User Setups (run all SMASA users on COGNOS) Monitor Printer Page usage machine equipment Managing of staff and users Provide training to staff Create, sign and check control control sheets Discipline of staff Send all necessary reports at time given ( daily equip, late picks reports)
issues
workstations for new staff members; Troubleshoot issues and outages; Managing all WIFI connections making accounts for all staff email accounts hosted with Microsoft; Keep up to date record of all computer assets to handle and prioritize multiple tasks and meet all deadlines Excellent high level of attention to detail and communication skills – ability to liaise at all levels Grade 12 plus relevant diploma/certificate
ve and ensure all email and verbal faults are logged on the ticket system.
systems. Training and guidance for staff on use of the system. Ensuring all exports are done correctly and with the system. Support and issue reporting on all operational systems. Scale management and integration Audit report analysis. Create, review and maintain all current audits. Online ordering system management management. 3. Eskort Online Data/Document management. Staff training and support. 4. Loyalty Systems Management Updates and Analysis Cost management and updating for all sites - Eskort and external supplier costings. GP
providing efficient and friendly service, making sure all staff have the tech support and assistance they need Coupled with their passion and enthusiasm with all things IT, they will monitor and maintain the computer Responsibilities:
Specialists, Technical Specialists, and administrative staff. Lead, manage and grow the Client Services business Specialists, and administrative staff. This individual is accountable for all aspects of client service contracts
line with SOPs
project managers, and Applications support staff to ensure that all projects are delivered on-time, within Manage staff including developers, business analysts, project managers and applications support staff Document
components and techniques to implement solutions. Ensure all work is versioned and backed up according to company technical support to field staff on bug fixes. Testing and Implementation Ensure that all work is tested, benchmarked support to field staff. Provide training and create training manuals to field staff. Conduct debugging